Bupa Travel Insurance


Bupa Travel Insurance is currently not available through travelinsurance.com.au. You are welcome to visit their website for more information or compare travel insurance options available from us.

Bupa Travel Insurance Policy Options

Economy: Bupa’s most basic level of cover. It is the minimum cover required for travels to New Zealand and the South Pacific Islands.

Standard: The minimum cover required for travel to Asia, including Bali.

Super: This policy offers unlimited medical expenses cover, and is the minimum cover required for travels to the UK, Europe, South America, Russia, India, Africa, or the Middle East.

Super Plus: Bupa’s highest level of cover, and is the minimum cover required for travels to Canada, the USA, or Japan.

Australian Cover: Domestic cover is required for travels in Australia.

Other options available:

Cancellation plan: The cancellation plan covers you for cancellation costs for travel in Australia and New Zealand only.

Bupa Policy Benefits

Benefit Super Plus Plan Super Plan Standard Plan Economy Plan Domestic Plan
Overseas medical Singles Unlimited Unlimited $300,000 $100,000
Doubles Unlimited Unlimited $600,000 $250,000
Overseas dental Singles $1000 $1000 $1000 $1000
Doubles $2000 $2000 $2000 $2000
Cancelled or rescheduled travel Singles Unlimited Unlimited Unlimited Unlimited Unlimited
Doubles Unlimited Unlimited Unlimited Unlimited Unlimited
Resumption of overseas travel Singles $3000 $3000 $1500 $1500
Doubles $6000 $6000 $3000 $3000
Minor travel delays Singles $500
Doubles $1000
Luggage and travel documents Singles $12,000 $10,000 $5000 $3500 $2500
Doubles $24,000 $20,000 $10,000 $7000 $5000
Accidental death and disability Singles $25,000 $25,000 $15,000 $10,000 $10,000
Doubles $50,000 $50,000 $30,000 $20,000 $20,000
Liability Singles $2.5m $2.5m $2m $1m $1m
Doubles $2.5m $2.5m $2m $1m $1m
Rental car excess waiver Singles $3000 $2000 $2000 $2000 $2000
Doubles $3000 $2000 $2000 $2000 $2000

General Exclusions That Apply to all Bupa Travel Insurance Products

  • Travelling against medical or dental advice
  •  An incident that doesn’t occur during the insured period.
  •  Theft or loss of cash.
  •  Pre-existing medical conditions outside of the conditions Bupa cover.
  •  Pregnancy after the 24th week of gestation.
  •  Negligent behaviour resulting in damages to or loss of property or medical emergencies.
  •  Motorcycling or riding a moped without a valid Australian license, or not wearing a helmet.
  •  Participating in high-risk activities that are not covered automatically by Bupa Travel Insurance, including hiking, hunting, quad biking, racing, skiing, snowboarding, abseiling, diving, mountaineering, or yachting.
  •  Not heeding official government warnings to travel to a certain country or area.
  •  Loss of enjoyment or other financial loss.
  •  Attempted suicide or other bodily harm.
  •  Sexually transmitted diseases.
  •  Reckless behaviour as a result of alcohol or drug abuse.
  •  Any unlawful behaviour.
  •  Failure to adhere to local immigration laws.
  •  Failure to take precautions after advance warning against strikes, civil unrest or other group gatherings.
  •  Any medical or dental problems that result in you not wanting to continue your travels or not travelling at all.

Cover for Pre-Existing Medical Conditions

There are some pre-existing medical conditions that are automatically covered by Bupa Travel Insurance, while others will need to be pre-approved and will require an additional premium added to your insurance policy. The conditions that are covered will be covered provided you have no other related pre-existing conditions, your conditions are stable and well-maintained, and you are not waiting for treatment, results of medical tests or investigations in relation to any of these conditions. These conditions include:


– Cataracts

– Diabetes non-insulin dependent

– Ear grommets

– Eczema

– Epilepsy

– Gastric reflux

– Glaucoma

– Gout

– Hay fever / Rhinitis

– Hearing loss

– A hiatus hernia

– Hip or joint replacement

– Hormone replacement therapy

– High cholesterol

– High blood pressure

– Impaired glucose tolerance

– Insomnia

– Macular degeneration

– Osteopenia

– Peptic ulcer

– Pregnancy up to 24-weeks

– Solar keratoses

– Underactive thyroid

Age limit for Bupa Travel Insurance

If you are 70-years of age or over before your trip departure date, you will not be automatically covered by Bupa Travel Insurance for medical-related claims. You will need to take a medical assessment to be pre-approved for cover before you travel. This medical assessment does not need to be completed if:

  •  You are 70-years or older travelling on an Australian or cancellation plan.
  •  You do not require cover for any pre-existing medical conditions.

Bupa Travel Insurance Claims Process

  •  Contact Bupa to make a claim on 13 24 80 within 30-days of completing or cancelling your trip.
  •  Be honest and upfront with Bupa about any statement you make with regards to a claim.
  •  Take the necessary precautions to prevent further loss, liability or damage occurring.
  •  Report loss, damage, or theft of any belongings to the local police, transport provider, or any other authority within 24-hours of the incident taking place. Obtain written proof of the report, with the lost or stolen belongings captured in the report.
  •  Provide as much information and assistance to Bupa to process your claim, including all the relevant documents, medical or dental reports, declarations, valuations, or evidence of ownership.
  •  Give Bupa the rights to claim from anyone else in written format.

Bupa Travel Insurance Contact Details

Underwriter Insurance Australia Limited
Website http://www.bupa.com.au
Enquiry Number 134 135
Overseas Emergency Number +61 2 8895 0694
Southern Cross 24/7 Emergency Assistance (02) 8895 0694

Compare travel insurance with Southern Cross travel insurance.