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Better to have it and not need it, than to need it and not have it.

Franz Kafka

Travel insurance when you need it most

We get it.

Travel insurance can be a bit of a grudge purchase.

The reality is, and we see this when people make claims, they're so happy they purchased it.

Because, without it, they may not have got their belongings replaced, their accommodation paid for due to cancelled flights, their hospital bills taken care of, or even airlifted back to Australia.

We don't plan on things going wrong, but when they do, it's best to have travel insurance.

We have 5 plans for you to choose from:


Medical Only - this is for those of you who really just want to cover your for any major medical.


Our next 4 plans have different levels of coverage so you can choose the plan that best suits your travel.

We call our plans:

- Medical Only
- Economy
- Premium Economy
- Business Class
- First Class

Get an instant quote online to see which of our travel insurance plans is best for you and get 10% off selected plans.

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Your questions, answered

All our plans automatically cover you for any medical expenses related to Covid-19 when you're abroad.

Our Medical Only plan does not cover you if you had to re-arrange your travel, or cancel due to getting Covid-19 but all our other plans do (subject to limits).

We cover you for 46 pre-existing medical conditions.

That's too many to add here. Click this link to see all the pre existing medical conditions we cover.

We’ll pay for unexpected serious complications of pregnancy and childbirth occurring:
• up to the 24th week of pregnancy if you’re pregnant with a single child; or
• up to the 19th week of pregnancy if you’re pregnant with twins or multiple children.

Some limits and exclusions apply. Please see our PDS for the full detail.

We try to make this as simple as possible.

You'll see those big blue "Make a claim" buttons on our website, simply click these and you'll be able to submit a claim online via our portal or call our team if you prefer to do it over the phone.

Yes, you can get travel insurance with us up until you leave Australia.

It's best to get your travel insurance as soon as you have booked though to cover you in the instance you may no longer be able to travel. Subject to the policy terms of course.

Yes, whilst some conditions will apply, you can access your policy via our portal to extend your coverage or even add an "Optional Extra" pack.

Like anything, you get what you pay for.

Cheap travel insurance may have reduced limits and may have no cover for certain conditions.

For instance, you might find the cheapest travel insurance doesn't have Covid-19 cover or cover for trip delays and cancellations.

Our cheapest travel insurance plan is our Medical Only cover.

Travel insurance across providers does vary, as does the price.

To determine what travel insurance is best for you, you'll need to compare different options and read the Product Disclosure Statements to understand any limits or exclusions each policy has.

Our Seniors Travel Insurance covers people up to the age of 99. Limits and exclusions do apply so get in contact with our team or read our PDS to learn more.